Because faculty must attain a certain level of technological proficiency in their chosen DE method of delivery, colleges should provide the best possible training and technical support on a regular and ongoing basis, and made available in a variety of ways. Faculty members should play an integral role through policy and governance bodies, as well as through contract language, in determining the hardware, software, course management systems to be utilized in DE courses. If a bargaining unit is unable to achieve contract language, policy language should be pursued.